The Consular Agent in Playa del Carmen is located at “The Palapa” Calle 1 Sur, Entre 15 Av. y 20 Av. Playa del Carmen, Quintana Roo, Mexico 77710. Office Tel: (01)(984) 873-0303, Fax: (01)(984) 873-0481. Office hours are Monday – Thursday ; 9:30am – 12:30 pm)
The Playa office works as a representative of the U.S. Consulate in Mérida, the only full service U.S. Consulate office in Yucatan or Quintana Roo. The Principal Officer there is David Ramos. Telephone (from Mexico): 01 (999) 925-5011 or Fax 01 (999) 925-6219.
Click this link to see additional listings for other U.S. Consulates as well as contact info for the Mexico City Embassy Offices of other countries or visit the official U.S. Embassy in Mexico City web site including a complete listing of Services for U.S. Citizens in Mexico. The main switchboard phone number there is 01 (555) 080-2000.
For Canadian citizens, the Consular Agency in Playa del Carmen is located near the entrance to Playacar on one side and the airport on Av. 15. Telephone: (984) 803-2411; Fax: (984) 803-2665; Email: crmen@international.gc.ca.
Consular Agency of Canada
Address: Plaza Paraíso Caribe, Modulo C, Planta 2, Oficina C21 – 24, Av. 10 Sur entre Calle 3 y 5 Sur, M-35, Lote 1, Colonia Centro, 77710 Playa del Carmen, Q. Roo, México
Tel.: (984) 803-2411
Emergency toll-free to Ottawa: 001-800-514-0129
Fax: 52 (984) 803-2665
E-Mail: crmen@international.gc.ca
U.S. Consular Agencies in Q. Roo
CANCUN, Q.R. (Mer)
Plaza Caracol Dos Segundo Nivel No. 320-323 Blvd. Kukulkan Zona Hotelera Cancun, Q.R. 77500 Office: (01-998) 883-0272, Fax: (01-998) 883-1373 Duty Cell: (998) 845-4364
E-Mail: cancunagency@gmail.com
Mailing Address: Apdo. Postal 862 Cancun, Q.R.
COZUMEL, Q.R. (Mer)
U.S.Consular Agency (Off.Hrs.Mo-Fri:12:00-14:00) Villa Mar Mall in the Main Plaza, Locale #8 Parque Juarez – Av. Juarez & 5th Av. Nte. Cozumel, Q.Roo. 77600 Office Tels: (987) 872-4574, 872-4485 Fax: (987) 872-2339
E-Mail: usgov@cozumel.net or usca@cozumel.net
PLAYA DEL CARMEN, Q.R. (Mer)
U.S. Consular Agency
(Office hours Monday – Thursday ; 9:30am – 12:30 pm)
“The Palapa” Calle 1 Sur, Entre 15 Av. y 20 Av. Playa del Carmen, Quintana Roo, Mexico 77710
Office Tel: (984) 873-0303, Fax: (984) 873-0481
E-Mail: playausca@gmail.com
Other than U.S. Consular Agencies in Cancún
In addition to the U.S. Consular Agencies included in the list above, many other countries have consulate representatives in Cancun. Below is a partial list of those and the telephone numbers to dial long distance from other parts of Mexico:
| Consular Agency of Canada |
| Centro Empresarial Oficina E7 |
| Blvd. Kukulcan Km. 12 |
| Zona Hotelera |
| 77599 Cancún, Quintana Roo – Mexico |
| Telephone: (998) 883-3360 / 883-3361 |
| Fax: (998) 883-3232 |
| Honorary Consulate United Kingdom |
| Hotel The Royal Sands,Blvd. Kukulkán Km. 13.5 |
| 77599 Cancún, Quintana Roo – Mexico |
| (998)881 01 00 |
| Fax: (998)848 82 29 |
| México (55)55 25 15 81 |
| Fax: (55)52 07 70 72 |
| Honorary Consulate France |
| Calle FONATUR L1-1A Mz 12 Los Alamos2 |
| (entre calle Fresno y Olomo)Cancun Q.Roo |
| (998)267 97 22 |
| Fax: (998)267 80 33 |
| Honorary Consulate Spain |
| Blv Kukulcan KM 6.5, Edifiio Caribe Maya 1°Piso Cancun Q.R. |
| (998)848 99 89 e.9999 |
| Cel phone: 044(998)848 56 59 |
| México (55)52 80 43 83 Fax: (55)52 80 07 42 |